Refund Policy
This policy explains how subscription cancellations and refund requests for Horveta are handled.
Cancel a subscription
You can cancel a paid subscription through the Paddle customer portal. Cancellation takes effect at the end of the current billing period and prevents the next renewal, subject to applicable law and the terms shown at checkout.
Request a refund or withdrawal
Paddle.com processes Horveta subscription payments as the merchant of record and handles payment refunds. Use the support link in your Paddle receipt or visit paddle.net to submit a request. Eligibility and timing follow Paddle’s buyer terms and refund policy, together with any mandatory consumer rights that apply to you.
Product support and billing questions
For help using Horveta or to report a billing issue, contact Cen Medya at [email protected] or +90 850 532 0052. Horveta can help investigate service issues; payment refunds are processed by Paddle.
Current version: 1.0. Last reviewed 8 November 2026.